Course Overview

Begin your apprenticeship journey at BTC by applying for an apprenticeship on our website or through our prospectus form. Please apply for a full-time course as your second option. Then, have a look at relevant vacancies by visiting our vacancy page . If you haven’t found a suitable vacancy, you will automatically be placed into our Talent Pool.

As a member of our Talent Pool, you will be the first to hear about new vacancies and we offer support with CVs, interview techniques, employability skills and much more!

Administration skills are crucial to the effectiveness and efficiency of any organisation. By completing this qualification, you will demonstrate a thorough understanding of current theory and practice, which is respected and recognised by employers.

Mandatory units include:

· Communicate in a business environment

· Manage personal and professional development

· Principles of business communication and information

· Principles of administration

· Principles of business

In your workplace, you could perform a variety of tasks such as producing documents and preparing notes, organising and co-ordinating events and meetings, developing and delivering presentations, and managing teams.

The course includes a tutorial programme to cover subjects linked to the work environment such as email etiquette, professional letter writing, time management and personal guidance on equality and diversity, safeguarding and money matters.

Assessment Methods

Assessment is in the workplace and by an Assessor who has specific sector knowledge. You will be required to build an online portfolio using various assessment methods such as observation, professional discussion, work product and witness testimony.

The knowledge element will be assessed via online tests after each learning outcome has been taught and you feel ready to sit a multiple choice exam.

Progression Options

You could further your studies in team leading/management, customer services or other sector specific qualifications. The majority of apprentices can expect to be offered a permanent contract with their employer and work towards possible careers in HR Administrator Management, Office Management, Personal Assistant, etc.