- Does the college offer counselling?
Yes, the college offers an initial information session followed by up to 6 counselling sessions with our professional, qualified counsellors or counsellors in training. This service is confidential and easily accessible for students in need. To contact the college’s counselling team directly please email counsellingservice@btc.ac.uk.
- During my young person's stay in your accommodation, what is there to do?
Students in accommodation have a variety of social, enrichment and engagement activities that they can participate in. Activities are run everyday and there is a team of activity officers that run these. These activities may be on-site or off-site, and they cater to a variety of interests. Student suggestions for activities are encouraged and welcomed.
- Will my young person be supervised while in accommodation?
Cannington Accommodation is staffed 24/7 and there is always support to be found in the Residential Office. Residential students will be made aware of where and how to find staff for maintenance, wellbeing, financial and any other concerns.
- How old do you have to be to have a place in accommodation?
Cannington Accommodation caters for Further Education (16-18 year olds) and also Higher Education degree students (18+ years). Accommodation is allocated based on age and the two age groups are accommodated in different lodges. The limited number of Taunton flats are only offered to Over 18 students.
- Where is your accommodation?
BTC Accommodation is mainly based at Cannington Campus and is primarily utilised by Cannington and Bridgwater students. We also have a limited number of independent living Higher Education flats in Taunton.
- I have a question that hasn't been answered - what can I do?
If you cannot find an answer to your question in this FAQ section, you can ask us a question by completing the following form. A member of the BTC team will get back to you as soon as possible.
- Will my young person have a tutor?
All our students at BTC, will have a personal tutor to support them with their academic progress and personal development. The tutorial programme consists of 1:1 support, group tutorials and guest speakers, plus targeted online resources which complement the BTC Advantage scheme.
- Where can my young person go for careers support?
BTC aims to offer a careers service that is accessible to everyone. We will seek to equip your young person with the skills and knowledge that will enable them to operate confidently, effectively and independently in life and work. All students have the opportunity to meet with a Careers Advisor for 1:1 career support.
Our online Career Coach tool is designed to help establish some potential career options for your young person.
- What Wellbeing support is available to my young person?
The Wellbeing Team can mentor and signpost students who are struggling with a range of issues that are negatively impacting their day-to-day life. The Wellbeing Team works closely with the Lifestyle Team to promote proactive wellbeing enrichment sessions. The team can refer on to counselling when appropriate.
- Is there support for students who struggle with social and/or emotional mental health (SEMH) needs?
The Student Engagement team can offer advice and guidance on anything that may be affecting your young person’s studies, and our wellbeing officers are here to support all students across campuses who may be struggling with their mental health, or having difficulties outside of college. Find out more here.
- Does the college have a process in place for student safeguarding concerns?
The Safeguarding Team can offer advice and guidance on anything that may be affecting your young person and their studies – no problem is too big or too small!
Please email our Safeguarding team at staysafe@btc.ac.uk. If you query is urgent, please come to the Campus Reception and ask to speak to a Safeguarding Officer.
- What are your Additional Learning Support contact details?
Please email our Additional Learning Support team at learning.support@btc.ac.uk or call us at 01278 455464.
- What Additional Learning Support or SEN support do you offer?
Our aim at BTC is for all learners with additional support needs to have equal access to the curriculum, and work towards meeting their full potential with our support. The Additional Learning Support department has a highly qualified, dedicated, and experienced team.
The team work closely with the students and teaching staff to organise and implement a wide range of support sessions, and programmes, each tailored to the needs of the individual learner. Some of the support we can offer includes exam access assessments and arrangements, diagnostic assessments, support to access and use assistive technologies, study skills support, assignment support, 1:1 specialist support, in-class support, small group workshops and mentoring.
The aim and the ethos of the Learning Support Team is to give all learners the tools, strategies and support to be as independent in their studies as possible. They can then take these skills forward into their next steps in education and/or the workplace.
- Is there any learning support at the College? How is this accessed?
We believe student support is essential to a successful learning experience; you can find out everything you need to know here.
- Are their scholarships available?
Please visit our Scholarships and Bursaries page for more information.
- What type of financial support am I eligible for?
You can find out all about financing on our dedicated Costs & Funding page.
- How do you pay for food and drink at the College?
There are several options to pay, including contactless, cash or meal cards. Remember to check if your young person is entitled to free school meals.
- What kind of food and drink is available at the College?
We have a range of catering outlets on each campus, so whether you want a nourishing home-cooked meal, a quick snack, or cup of coffee, there are plenty of cafes and restaurants to satisfy your needs and dietary requirements.
Both Taunton and Bridgwater campuses have a Costa Coffee on-site.
- Do you have a place of worship and/or do you offer any spiritual guidance?
Yes, our chaplains on each campus support students and staff with faith and non-faith needs, offering spaces for worship and/or reflection.
- What kind of trips do you offer and how are they funded?
We offer a wide range of trips, some of which are fully-funded whilst others are not. We always try to ensure affordability, and provide avenues for students to explore fundraising and/or access to government supported schemes.
- What is your OFSTED rating?
BTC has been rated Good with Outstanding features by OFSTED. You can find the full report here.
- Do you offer any student accommodation?
We have Halls of Residence in Cannington which any full-time student can apply to stay. Priority is given to students applying to study a land-based, Higher Education or specialist course, or living outside of a 30-mile radius of the College.
- Where can I find out about your college facilities?
We provide top-quality workshops and teaching areas across both campuses for subjects such as art, design and media, hair and beauty, catering, automotive engineering and construction. You can review our campus facilities here.
For us, the success of our students always comes first. By investing in our built environment, we’re investing in your future. You can take a virtual tour of our campuses here.
- Are there sports teams my young person can join?
Team BTC & BTC Active are a core element of the BTC experience. Students have the opportunity to get involved in a number or sports, both competitive and non-competitive, across skill levels.
- What kind of extra-curricular activities take place at the College?
Our Student Life page has everything your young person needs to know about making the most of their time at BTC. Whether sports, academies, the Student Union or trips and visits.
- Is there a way of borrowing or hiring expensive equipment?
No, however, most courses provide equipment that is essential for students’ courses and our on-site digital facilities include Mac computers, 3D printers, art studios and much more.
- How will I be notified of my young person's progress?
We encourage parents & carers to contact us whenever you feel you need to, whether about a problem, to ask a question, or offer feedback. Your primary point of contact with the College will be your young person’s Personal Tutor, who you will be invited to meet at Parents Evenings.
- Do you use textbooks, and if so, do we supply them?
Our teaching staff use a wide-range of materials in order to deliver our high standards of education. Some students choose to purchase certain textbooks, but we try to provide as many options as possible to ensure accessibility.
Our Learning Resource Centres (LRCs) are based on every campus, and we recommend students make use of these facilities that feature a large library of physical textbooks. Alongside this, students have access to the online Heritage library catalogue which includes a Click & Collect / Book Reservation service, and the BlackBoard education portal that includes many materials specific to your course.
- How/when will I know if we need to buy any specialist clothing or equipment?
After your young person’s enrolment, they will officially be a BTC student. With this, they will have access to Destination BTC, an online portal that features information such as a โkit list’, which refers to the specialist equipment or clothing you’ll need for your specific course (if any).
- What happens if my child decides the course they chose is not for them, or they change their mind once started?
This can be a quite common experience for young people; we always recommend they first have a discussion with their Personal Tutor who will be able to offer their advice and assistance. Alternatively, the Student Support team are always there to help. We will work with you to find a solution everyone is happy with.
- Is there a bus to Cannington?
There are a number of buses that service our Cannington campus, please see our transport page for further information or contact transportrequests@btc.ac.uk if you have a specific question about transport.
- How do students get to the college?
There are a variety of ways to get to College; most use our plethora of transport options, via train and bus, and many drive and lift share if they are able.
- Where are your campuses located?
Our campuses are based at Bridgwater, Taunton and Cannington.
- When is induction?
Induction will be the first few days of your young person’s college course, commonly the first 2 โ 3 days.
- When will my young person find out their start date/timetable?
They will be given a draft of your timetable at your Welcome Day. The finalised version will be provided in September during your young person’s induction.
- When is the deadline for applications?
Whilst there is not a strict deadline for applications, it helps to have your application in early. You can apply right up until September.
- My young person is having trouble completing the application form โ is there someone I can talk to?
Of course โ there’s lots of people who can provide them with help about applying to college. Your Careers Teacher or Careers Advisor are one option, or you can speak to our dedicated team of advisors on 01278 455464 or by emailing info@btc.ac.uk to make an appointment.
- Do you offer any scholarships and/or bursaries for Sport?
We offer sport scholarships ranging from ยฃ125 to ยฃ1,000. They’re based on your young person’s previous achievements and current level. They can apply whether they are studying sport or not. BTC is also TASS Dual Career accredited, so well-placed to support talented athletes balancing sport and study. For more information, please visit Sport at BTC or email sport@btc.ac.uk.
- My young person is struggling to decide on a career path. What should I do?
That’s OK โ our online Career Coach tool is designed to help establish some potential career options for your young person. Alternatively, we recommend your young person talk to their Careers Teacher or a member of our School Liaisons team whenever they get a chance.
- Is there someone I can talk to about my young person's transition from secondary school or similar to College?
You can always speak to your Careers Teacher if you need assistance, or contact our Information & Advice Team on either 01278 441234, or at info@btc.ac.uk.
- How do they enrol?
After accepting your offer to study at BTC, you’ll be sent an email inviting you to enrol online. You’ll get access to Destination BTC, which includes a range of materials about starting College on a secure portal.
- What is the Talent Pool?
If your young person has an offer for an apprenticeship, but have not yet secured employment, they will be entered into the Talent Pool. We work alongside your young person to provide them with the correct tools to gain employment.
- What happens if my young person doesn't get an employer for an apprenticeship before September?
We understand that the final year at school is really busy, so your young person may struggle to secure a job with an employer looking for an apprentice. Once they have received an offer, we will enter them into the Talent Pool.
We also suggest they choose a full-time study programme as their second choice so they are guaranteed a place at College. They can change to an Apprenticeship at any time after they start their study programme if they find employment.
- What is the best pathway for my young person?
There is no singular best pathway for everyone, but we encourage careful consideration about what suits them best. We recommend that you explore the differences using our guide and talk to your young person about their learning style, career aspirations and the subjects that they enjoy at school.
- Do they visit the College before September?
There are several opportunities to visit the College before starting in September. Please see the above Events & Open Days section, or visit our dedicated Events page.
- How does my young person accept their offer?
After the interview, your offer will be sent by email. There will be a button in the email that will enable you to accept the offer. Alternatively, you can contact our Admissions team at admissions@btc.ac.uk, or by calling 01823 366612.
- What can my young person expect from the interview process? What can we do to prepare?
Our extensive Interview Preparation page has everything your young person’s needs to know about the interview process, and what they can do to prepare.
- Are interviews in person?
No, our interviews usually take place over the phone as an informal chat with a tutor about your young person’s successes at school.
- How much will the course cost and where can I find course fee information?
There are no tuition fees for students under the age of 19, there may however be costs incurred for resources, lockers, kit, uniform, equipment and trips (payable on enrolment). Any cost information will be relayed to you and your young person during the application process.
- How can we check the status of an application?
Your young person will be kept up to date via email. However, if they have not received any emails from us, please contact the Admissions team at admissions@btc.ac.uk.
- What is the process from completing an application to starting in September?
The process differs depending on the type of programme your young person is looking to study. Please visit our Course pages for more information.
- Can my young person apply for multiple courses?
Yes, if your young person is still not sure which course is right for them or would like to start an Apprenticeship, they can apply for more than one course. We recommend they try not to apply for more than three. If they have applied for very different subjects, they may be interviewed more than once.
- How does my young person apply for a course?
You can find out all required steps for applications on your chosen area page.
- What happens if my young persons' GCSE results are better or worse than expected?
Our Information & Advice team are happy to help and discuss options, contactable via email at info@btc.ac.uk or by telephone at 01278 455464. The Department for Education’s Exam Results Helpline is another option to consider.
- What will my young person do on a taster day?
Taster days are a great way for your young person to explore their chosen subject area in more detail, and decide whether they would like to study it at College.
- Are there any taster days my young person can attend?
Yes, they may be able to attend a taster day organised through their school. Alternatively, they could register for a taster day or development day. Find out more about these on our Events page.
- Do you offer tours of the college?
Yes, we hold Open Events at all of our campuses throughout the year that often feature a tour element. If you require a smaller tour of the campus, please contact the Marketing team at schoolsmarketing@btc.ac.uk.
- Does my young person have to attend an open event as part of their application?
It is not a requirement; however, we strongly recommend that they attend at least one Open Event or come to one of the taster days.
- Do you have parking available at your events?
Yes, there is parking available at all of our campuses.
- When is the next open event? Which is the best to attend?
You can find our full list of events by visiting our Event page. Alternatively, you can follow us across our social media channels to keep up to date with everything BTC.
- Where can I find out about upcoming events?
To keep up to date with all our events, please go to our dedicated Events page.
- Can we look around the College and meet the lecturers?
Each year, we host a number of events. We’d love to welcome you to the college, and you can find our full list of events here.